fire jl Privacy Policy – How We Handle Your Personal Data

When you register on fire jl, we collect the personal details you provide, including your full name, date of birth, email address, and mobile number. During the identity verification process, we may also request a government-issued ID to confirm that you meet the minimum age requirement of 21 years old as required under Philippine regulations. Transaction data— such as deposits, withdrawals, and bet history — is recorded automatically to maintain accurate account records and support any disputes or queries you may raise. We also collect device and session information, including your IP address, browser type, and the pages you visit within the platform, to help us detect unusual activity and improve the overall experience. All data collection is limited to what is genuinely necessary to operate your account and comply with applicable Philippine laws.

The personal data we collect is used primarily to create and manage your fire jl account, process deposits and withdrawals in Philippine Pesos, and verify your identity in line with responsible gaming requirements. We use your contact details to send you important account notifications, such as transaction confirmations, security alerts, and updates to our terms or policies — we do not send unsolicited promotional messages without your consent. Session and device data helps our security systems identify suspicious login attempts and protect your account from unauthorised access. Aggregated, anonymised usage data may be used internally to improve platform performance, fix technical issues, and develop new features for Filipino players. We do not use your personal data to make automated decisions that would significantly affect your account without human review.

fire jl does not sell, rent, or trade your personal information to any third party for marketing purposes. We share data only with trusted service providers who are strictly necessary for platform operations — for example, payment processors that handle GCash and Maya transactions, identity verification partners, and cloud infrastructure providers that store platform data securely. All third-party partners are contractually required to handle your data in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond the specific service they provide. In certain circumstances, we may be required by Philippine law or a lawful order from a competent authority to disclose account information; in such cases, we will comply with the legal obligation while taking reasonable steps to notify you where permitted. No data is transferred outside the Philippines to jurisdictions with weaker data protection standards without appropriate safeguards in place.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with legal, regulatory, and audit obligations under Philippine law. Transaction records and identity verification documents are typically kept for a minimum of five years following account closure, in line with anti-money laundering requirements applicable to online gaming platforms in the Philippines. If you request account deletion, we will remove or anonymise your personal data within a reasonable timeframe, except where retention is required by law or where data is needed to resolve an outstanding dispute or claim. Device and session logs are retained for a shorter period and are used solely for security monitoring and fraud prevention purposes. Once the applicable retention period has expired, your data is securely deleted or irreversibly anonymised.

As a registered player on fire jl, you have the right to access the personal data we hold about you and to request a copy of that information at any time by contacting our support team. You may also request corrections to any inaccurate or incomplete data, and we will update our records promptly upon verification. If you believe your data is being processed unlawfully or that we no longer have a legitimate reason to hold it, you have the right to request its deletion, subject to any legal retention obligations. You may withdraw consent for non-essential data processing at any time without affecting the lawfulness of processing that took place before withdrawal. To exercise any of these rights, please reach out to us at [email protected] and we will respond within a reasonable period in accordance with applicable Philippine data privacy regulations.

fire jl reserves the right to update this Privacy Policy at any time to reflect changes in our practices, platform features, or applicable Philippine laws and regulations. When we make material changes, we will notify registered players via email or a prominent notice on the platform before the changes take effect. The date of the most recent revision will always be displayed at the top of this page so you can easily identify whether the policy has been updated since your last visit. Continued use of the platform after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your personal information. If you have any questions or concerns about this policy, please contact us at [email protected] or visit our FAQ page for further guidance.